Race Kit Pick Up Procedure
The 6th edition of the Techcombank Ho Chi Minh City International Marathon
I. PRE – EVENT
In order to make the check-in procedure shorter and easier on-site, we would like to introduce the online e-waiver as follows.
Athletes have two options:
- Option 1: Sign an online e-waiver then pick up BIB and race kit at the event. This new check-in procedure is 4x times faster than the normal process.
- Option 2: Sign the offline e-waiver and do the check-in as normal. It will take longer to line up at the event check-in counter.
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This is the guide for 2022. The guide for 2023 will updated soon.
OPTION 1’S INSTRUCTION – SIGN ONLINE E-WAIVER
- Step 1: Athletes receive email from Sunrise Events Vietnam <marathontcbhcmc@
sunriseevents.com.vn >With the title: [THE 5TH EDITION OF THE TECHCOMBANK HO CHI MINH CITY INTERNATIONAL MARATHON] Ký xác thực điện tử của bạn / Sign your e-Waiver - Step 2: Follow the instructions in the email, including:
– Double-check participant information (your ID and registration information on the system)
– Verify your ID: Take a picture of your ID card and your face then upload it.
– Submit the OTP sent to your email.
– Sign e-waiver and receive QR code.
- Step 3: Present at the counter on check-in days to receive race kit.
Notice:
– Signing the e-waiver requests ID photo in a good light and proper situation to get the verification successful. Please follow the mentioned instructions while taking pictures.
– After 3 times failing to confirm your ID photo, the e-waiver will be deactivated. Athletes can send email to support@actiup.com for assistance.
– Regarding all the failures of verification, you still receive the QR 3 days before the race to do the regular offline check-in routine.
– All your data is secured and not allowed to share with other parties without your consent.
– For those who wish to authorize another person to check-in and pick-up a race-kit on their behalf, they can declare the authorized person at the website signing e-waiver online.
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OPTION 2’S INSTRUCTION – SIGN OFFLINE E-WAIVER
For athletes who choose to sign e-waiver offline or haven’t completed sign e-waiver online before 14:00 on December 07th, 2022, athletes STILL RECEIVE QR code and follow the normal check-on process.
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II. CHECK-IN PROCEDURE AND RACE-KIT PICK UP ON SITE
Athletes receive race-kit and BIB at Marathon Village at the following time:
Time:
- Friday, December 9, 2022, from 09:30 to 20:30
- Saturday, December 10, 2022, from 08:00 to 20:00
Venue:
Registration Tent at Marathon Village – Empire City, Thu Thiem, Thu Duc City (previously District 2) – Google Map
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MUST-HAVE DOCUMENTS/ ITEMS
Athletes must bring:
- Image or printout of QR Code (sent via email).
- ID card/Passport of Athletes.
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AUTHORIZATION PROCESS
Athletes must bring QR code and ID to the check-in counter.
Step 1: Athletes queue up at the check-in counters.
Step 2: Scan QR code.
(Athletes who have sign e-waiver online in advance skip to Step 6)
Step 3: Verify personal information using the athlete’s ID card / Passport.
Step 4: Take a photo of athletes holding their ID card / Passport.
Step 5: Sign an e-waiver.
Step 6: Receive BIB at the same counter.
Step 7: Proceed to the next counter to pick up their race kit.
Step 8: Proceed to the last counter to pick up the event singlet and complete the check-in process.
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Authorize online:
- Athletes fill the name of Authorized person on the website signing e-waiver online.
- Authorized person must bring:
- Image of the athlete’s QR Code (sent to Athletes’ email)
- Copies/Picture of the athlete’s ID card/Passport
- ID card/Passport of the authorized person
Authorize offline:
- Athletes print out waiver form in this link, sign and give it to the Authorized person
- Authorized person must bring:
- Signed waiver form
- Image of the athlete’s QR Code (sent to Athletes’ email)
- Copies/Picture of the athletes’ ID card/Passport
- ID card/Passport of the authorized person
*Please contact us via email: marathontcbhcmc@sunriseevents.com.vn or hotline 0902771825
FOR KIDS RUN:
- Competition date: 4:00 pm on December 10, 2022
- For PARENTS or GUARDIANS to pick up race kit for KIDSRUN:
Time:
- Friday, December 09, 2022, from 09:30 to 20:00
- Saturday, December 10, 2022, from 08:00 to 12:00
⇒ Please note that 12:00 is the last chance to pick up race kits for the KIDS RUN. After this point, there will be activities and a warm-up, which your child will not want to miss.
Parent or Guardian:
- Image or printout of QR Code (in email)
- ID Card/ Passport of the Parent/ Guardian
Authorized Person (picking up a race kit on behalf of another person):
- Image or printout of QR Code (in email of Parent/Guardian)
- ID card/ Passport of the authorized person
Notice: If parents or guardians haven’t registered Authorized person in the e-waiver online form, parents or guardians must:
- Print out Waiver form in this link, sign and give it to the Authorized person
- Authorized person brings the form to the check-in counter and pick-up race kit.
*Please contact us via email: marathontcbhcmc@sunriseevents.com.vn or hotline 0989024825