Race Kit Pick Up Procedure

The 5th edition of the Techcombank Ho Chi Minh City International Marathon

I. PRE – EVENT

In order to make the check-in procedure shorter and easier on-site, we would like to introduce the online e-waiver as follows. 

Athletes have two options: 

  • Option 1: Sign an online e-waiver then pick up BIB and race kit at the event. This new check-in procedure is 4x times faster than the normal process. 
  • Option 2: Sign the offline e-waiver and do the check-in as normal. It will take longer to line up at the event check-in counter. 

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OPTION 1’S INSTRUCTION – SIGN ONLINE E-WAIVER

  • Step 1: Athletes receive email from Sunrise Events Vietnam <marathontcbhcmc@sunriseevents.com.vn>With the title: [THE 5TH EDITION OF THE TECHCOMBANK HO CHI MINH CITY INTERNATIONAL MARATHON] Ký xác thực điện tử của bạn / Sign your e-Waiver
  • Step 2: Follow the instructions in the email, including:

– Double-check participant information (your ID  and registration information on the system)

– Verify your ID: Take a picture of your ID card and your face then upload it.

– Submit the OTP sent to your email.

– Sign e-waiver and receive QR code.

  • Step 3: Present at the counter on check-in days to receive race kit.

Notice:

– Signing the e-waiver requests ID photo in a good light and proper situation to get the verification successful. Please follow the mentioned instructions while taking pictures.

After 3 times failing to confirm your ID photo, the e-waiver will be deactivated. Athletes can send email to support@actiup.com for assistance.

– Regarding all the failures of verification, you still receive the QR 3 days before the race to do the regular offline check-in routine.

– All your data is secured and not allowed to share with other parties without your consent.

– For those who wish to authorize another person to check-in and pick-up a race-kit on their behalf, they can declare the authorized person at the website signing e-waiver online.

OPTION 2’S INSTRUCTION – SIGN OFFLINE E-WAIVER

For athletes who choose to sign e-waiver offline or haven’t completed sign e-waiver online before 14:00 on December 07th, 2022, athletes STILL RECEIVE QR code and follow the normal check-on process.


II. CHECK-IN PROCEDURE AND RACE-KIT PICK UP ON SITE

Athletes receive race-kit and BIB at Marathon Village at the following time:

Time:

  • Friday, December 9, 2022, from 09:30 to 20:30
  • Saturday, December 10, 2022, from 08:00 to 20:00

Venue:

Registration Tent at Marathon Village – Empire City, Thu Thiem, Thu Duc City (previously District 2) – Google Map

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MUST-HAVE DOCUMENTS/ ITEMS

Athletes must bring:

  • Image or printout of QR Code (sent via email).
  • ID card/Passport of Athletes.

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AUTHORIZATION PROCESS

Athletes must bring QR code and ID to the check-in counter. 

Step 1: Athletes queue up at the check-in counters. 

Step 2: Scan QR code.
(Athletes who have sign e-waiver online in advance skip to Step 6) 

Step 3: Verify personal information using the athlete’s ID card / Passport.

Step 4: Take a photo of athletes holding their ID card / Passport.

Step 5: Sign an e-waiver.

Step 6: Receive BIB at the same counter.

Step 7: Proceed to the next counter to pick up their race kit.

Step 8: Proceed to the last counter to pick up the event singlet and complete the check-in process.

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Authorize online:

  • Athletes fill the name of Authorized person on the website signing e-waiver online.
  • Authorized person must bring:
    • Image of the athlete’s QR Code (sent to Athletes’ email)
    • Copies/Picture of the athlete’s ID card/Passport
    • ID card/Passport of the authorized person

Authorize offline:

  • Athletes print out waiver form in this link, sign and give it to the Authorized person
  • Authorized person must bring:
    • Signed waiver form
    • Image of the athlete’s QR Code (sent to Athletes’ email)
    • Copies/Picture of the athletes’ ID card/Passport
    • ID card/Passport of the authorized person

*Please contact us via email: marathontcbhcmc@sunriseevents.com.vn or hotline 0902771825

FOR KIDS RUN:

  • Competition date: 4:00 pm on December 10, 2022
  • For PARENTS or GUARDIANS to pick up race kit for KIDSRUN:

Time: 

  • Friday, December 09, 2022, from 09:30 to 20:00
  • Saturday, December 10, 2022, from 08:00 to 12:00

⇒ Please note that 12:00 is the last chance to pick up race kits for the KIDS RUN. After this point, there will be activities and a warm-up, which your child will not want to miss.

Parent or Guardian:

  • Image or printout of QR Code (in email)
  • ID Card/ Passport of the Parent/ Guardian

Authorized Person (picking up a race kit on behalf of another person):

  • Image or printout of QR Code (in email of Parent/Guardian)
  • ID card/ Passport of the authorized person

Notice: If parents or guardians haven’t registered Authorized person in the e-waiver online form, parents or guardians must: 

  • Print out Waiver form in this link, sign and give it to the Authorized person
  • Authorized person brings the form to the check-in counter and pick-up race kit. 

*Please contact us via email: marathontcbhcmc@sunriseevents.com.vn or hotline 0902771825

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